IT Services Knowledge Base
IT Services Knowledge Base
This website contains all knowledge base webpages and forms related to IT Services in Trinity College Dublin.
If you are looking for the main IT Services website, visit tcd.ie/itservices
Popular Knowledge Base Pages
Knowledge Base Categories and Pages
Type a keyword in the grey box to filter the list.
Blackboard VLE
Business Application Support
Computer Accounts
Data Storage and Sharing
Device Encryption
Email Services
Internet and Network Services
IT Purchasing Advice
IT Service Desk
IT Services Computer Rooms
Keeping IT Secure
Lecture Capture (Panopto)
- Lecture Capture (Panopto)
- How-to guides
- Installation and Setup
- Recording, Editing and Sharing
- Record a lecture in a Senior Lecturer Pool Room using the Panopto desktop application
- Record a screen capture or video, on your own device, using the Panopto desktop application
- Record a video using the Panopto Capture browser application
- Edit your Panopto-created videos and content
- Share your Panopto-created videos and content
- Copying Collaborate recordings to a Panopto folder in Blackboard
- Copying Panopto recordings from Blackboard to your EduGate SSO profile
- Web streaming and recording lectures
- Captions
- FAQs
- Use Cases and Data Protection Advice
- How-to guides
Microsoft 365 Apps for Students
Microsoft Bookings
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
MyTrinityApps
Software Advice and Support
Staff Email and Calendar Service
- Staff Email and Calendar Service
- How-to guides
- Access your staff email via a web browser
- Add email profile to Outlook (Windows/macOS)
- Add email profile to Outlook (Smartphone)
- Set up calendar sharing
- Archive your email to an offline .pst file
- Archive your email to an online archive folder
- Delegate email functions to a colleague/assistant
- Remove mail forwarding
- Request a long Email address
- Open a Google account using your @tcd.ie email address.
- Email authentication
- Events calendars
- Resource calendars
- Shared mailbox
- FAQs
- How-to guides
TCDpolls
Telephone Services
Web Publishing
Wired and Wi-Fi Networks
- Wired and Wi-Fi Networks
- Network Overview
- Wired Network in Offices and Labs
- Staff Wi-Fi
- How to Connect
- Connect a computer
- Windows
- Connect to the Staff Wi-Fi network only
- Connect to the Staff Wi-Fi network and enrol onto the College network - New computer
- Connect to the Staff Wi-Fi network and enrol onto the College network - Logged into and actively used computer
- Connect to the Staff Wi-Fi network from a previously configured computer
- macOS
- Windows
- Connect a mobile device
- Connect a computer
- How to Deregister
- How to Connect
- Student Wi-Fi
- Guest Wi-Fi
- Staff VPN
- eduroam
- Web Streaming Trinity Events