How to get the Network Address (MAC address) of a Network Adapter
What is a Network Address?
Every Network Adapter has a unique Network Address. We sometimes need you to provide the Network Address to facilitate connection to the Trinity data networks. For example, if you want to connect a new computer to the staff wired network, we will need the Network Address of the Wired Network Adapter. If you are connecting a laptop, we will also need the Network Address of the Wireless Adapter.
Network address always consists of 12 characters. It is usually presented in hexadecimal format. This means that it may contain numbers 0-9 and letters A-F. It is often presented with hyphens, you can omit them.
On a standard PC from an official Trinity supplier, the Network Address is usually located on a label attached somewhere on the machine. If you cannot find it, or you have a non-standard device, you can obtain the network address using instructions below.
How to check the Network Address?
Brand new computers - first time boot
If you have purchased a brand new staff computer and need to find out the MAC (Network Address), in order to submit the Network Request form, you can do the following:
If your Windows computer has been shipped from our preferred supplier, then there will be a sticker on the casing of the computer with the MAC addresses on it.
If your Mac computer has been shipped from our preferred supplier, then there will be a label on the computer packaging with details of the MAC addresses.
The wired MAC address will be listed beside 'Ethernet ID' and the wireless MAC address will be listed beside 'AirPort ID'.
If you no longer have the packaging, you can follow the below steps instead.
- Boot Up the Mac: Start your Mac and go through the initial setup steps until you reach the "Welcome" screen (the screen where you choose your country).
- Open Terminal by pressing Command (⌘) + Option (⌥) + Shift + T at the same time. Then type ifconfig and hit enter.
- The MAC address is listed under the 'en0' section beside 'ether'. In the case below it would be 00:16:cb:cd:3b:4d
- If the computer is a desktop like an iMac or Mac Pro, then 'en0' will be the wired MAC address and 'en1' will be the Wi-Fi MAC address
- If the computer is a MacBook, then 'en0' will be the Wi-Fi MAC address. MacBooks don't have wired network ports.
Existing computers - that are already logged in to
Windows 10
Get the wired network adapter (MAC) address
- Click on the Start Button at the bottom left hand corner and select the setting icon from the list.
- Select Network & Internet from the list of Windows Settings
- To get your Wired adapter address, select Ethernet on the left hand side and double click on the Ethernet icon on the right to open the properties.
Once opened the Ethernet Properties will be displayed, the wired adapter address is listed as Physical address (MAC).
Get the wireless network adapter (MAC) address
- Click on the Start Button at the bottom left hand corner and select the setting icon from the list.
- Select Network & Internet from the list of Windows Settings
- To get your Wireless adapter address, within the Network and Internet window, select WiFi on the left hand side and then Hardware properties on the right
Get the wired network adapter (MAC) address for a docking station
- When you have your Docking Station connected to the laptop, two ethernet connections will show.
- Double click on the Ethernet connection to see the properties.
- One of them will be for the docking station. Dell Docking stations usually show up as Realtek adapters as illustrated in the screenshots. The label on the docking station may be incorrect so it’s best to check via the Ethernet settings or IP Config steps.
- When submitting a new network request, please include the docking station mac address in the comments, or contact the IT Service Desk to register the docking station.
Windows 11
Get the wired network adapter (MAC) address
- Choose Start –> Settings –> Network & internet –> Ethernet –> Physical address
Get the wireless network adapter (MAC) address
- Choose Start –> Settings –> Network & internet –> WiFi –> Hardware properties -> Physical address
macOS
Get the network adapter (MAC) address
- Click the Apple Icon, then click System Settings
- Select Network in the left panel
- Select a type of connection - usually Ethernet or Wi-Fi
- Click Details next to the connection type
- Click Hardware in the left panel
- The Network Address is listed next to the MAC Address title
Other
Printers
If your printer has an internal network card, find the configuration page menu option on the printer and print it. This page will include the Network Address.
If you have an external network card box (e.g. Jet Direct box), connect the box to the printer and press the button on the box and hold it down until the lights on the box stop flashing. Release the button and the printer will print two configuration pages included in which will be the hardware address which could also be referred to as the MAC address or ethernet adapter address.
Digital Signage
In order to retrieve the network adapter address of the digital signage device you will need to either refer to the manufacturer's literature or contact the equipment supplier.
Additional Notes and Terminology
Terminology
The network address of a network adapter has a number of alternative naming conventions. All names provided below mean exactly the same thing:
- Network address
- Adapter address
- MAC address
- Physical address
- Ethernet address
- Hardware address
Additional Note on choosing the copy option for mac addresses
If you chose Copy, paste into Word first as it copies more than the mac address, and then you can select only the mac address and copy into the network request form.