How to report a phishing Email
Everytime you report phishing emails it helps to:
- Identify and block similar emails in the future
- Reduce the overall amount of spam/phishing email being delivered to Trinity email accounts
Steps to report an email as spam/phishing
Staff
Outlook on your computer
- Save the spam/phishing email message - in Outlook this would mean opening the email to view it and then choosing File - Save As and saving it to your computer
- Create a new, blank email message and attach the saved spam message to it
- Copy and paste the original spam message subject line into the new message subject line
- Send the new message to junk@office365.microsoft.com
Outlook on the web
- Login to your email via mail.tcd.ie
- Click on the phishing message
- Click the three dots next to the forward icon
- Click Report > Report phishing
Viewing Headers
Outlook on the web
- Login to your email via mail.tcd.ie
- Click on the phishing message
- Click the three dots next to the forward icon
- Select View > View message details
- A Message details window will appear containing the header information of the message. Please copy the entire contents and send it to itservicedesk@tcd.ie
Outlook on your computer - Windows
- Double click the phishing message and take caution to not click on any links within the message
- Click File tab in the top left of the message
- Choose Properties from the bottom of the list and you'll see Internet Headers listed at the bottom
- Please copy the entire contents and send it to itservicedesk@tcd.ie
Outlook on your computer - Mac
- Ctrl-click the message within your folder listing
- Select View Source from the drop-down menu. A window will open showing the header information of the selected message.
How to report a phishing email video
Students
MyZone
- Open your email on MyZone
- Open the email you'd like to report
- At the top right of the message next to the Reply button, click the three dots
- Select Report Phishing