How Trinity staff and students can connect from other institutions
Trinity staff and students who want to use the eduroam service when in other participating institutions should follow the instructions below for your chosen operating system:
At any later point that you decide to no longer connect to eduroam, then you should remove the eduroam network configuration settings.
How to connect your device for eduroam
To read the instructions for each operating system, click on the relevant section below.
How to configure Windows
Make sure to read any eduroam documentation provided by the institution you are visiting before you go there.
In particular, check what is the recommended Wi-Fi encryption setting, as you'll need to know this later. Once you are at the remote site you can configure your Wi-Fi settings as follows:
- Press the Windows key + R
- Type Control Panel and click OK
- Ensure View by: in the top right, is set to Category
- Click Network and Internet
- Click Network and Sharing Centre
- Click Set up a new connection or network
- Click Manually connect to a wireless network and click Next
- Enter the following details:
- Network name: eduroam (case sensitive)
- Security type: [configure as per institution you are visiting]
- Encryption type: [configure as per institution you are visiting]
- Tick the box for Connect even if the network is not broadcasting
- Click Next
- Select Change connection settings and then choose the Security Tab on the Wireless Network properties window
- Set the network authentication method to Protected EAP (PEAP) and then click Settings
- Configure the Protected EAP Properties window as follows:
- Untick the Validate server certificate box
- Set Authentication Method to Secured password (EAP‐MSCHAP v2)
- Tick Enable Fast Reconnect
- Select Configure
- On the EAP MSCHAPv2 Properties window untick the box beside Automatically use my windows login name… and click OK
- Close all open windows
- If you are not prompted for a network authentication window automatically, click on the network icon in the system tray, select the eduroam network and click Connect
- Enter the following details:
- User name: Enter your College username in the following format: username@tcd.ie
- Password: Enter your network login password
If you are having problems connecting please contact the IT Service Desk in Trinity.
At any later point that you decide to no longer connect to eduroam then you should remove the eduroam network configuration settings.
How to configure macOS
- Make sure to read any eduroam documentation provided by the institution you are visiting before you go there - in particular check what is the recommended Wi-Fi encryption setting, as you'll need to know this later. Once you are at the remote site you can configure your Wi-Fi settings as follows:
- Click on the Wi-Fi Icon and choose 'Join other network' and configure as follows:
- Network Name: eduroam (case sensitive)
- Security: [as per institution you are visiting]
- Username: username@tcd.ie
- Password: Your Trinity network login password
- Tick the Remember this network check box.
- Click Join. You may get a series of prompts as follows:
- If you get a message referring to 802.1X Authentication ‐enter your username (as username@tcd.ie) and password and click OK
- You may get a further prompt to 'Verify Certificate' ‐choose to 'Show Certificate' and check the box beside 'Always trust "eduroam"' before clicking Continue
If you are having problems connecting please contact the IT Service Desk in Trinity.
At any later point that you decide to no longer connect to eduroam then you should remove the eduroam network configuration settings.
How to configure iOS (iPhone/iPad)
- Make sure to read any eduroam documentation provided by the institution you are visiting before you go there
- Once at the institution open the Settings app
- Tap Wi-Fi
- Select Other... and enter the following settings:
- Name: eduroam (case sensitive)
- Security: [as per institution you are visiting]
- Username: username@tcd.ie
- Password: Your network login password
- Tap Join
- Accept any certificate related messages
How to configure Android
- Make sure to read any eduroam documentation provided by the institution you are visiting before you go there
- Once at the institution tap the Menu button on your handset and select System Settings/ Settings.
- Under Wireless and Networks select Wi-Fi/ Wi-Fi Settings
- Select eduroam and enter the following settings
- EAP method – PEAP
- Phase 2 Authentication – MSCHAPV2
- User Certificate – Unspecified
- CA Certificate - If prompted, choose 'Do not validate' or 'Trust on first use'
- If 'Do not validate' or 'Trust on first use' are not available options, refer to our webpage on 'How to set up the Wi-Fi security certificate on relevant Android phones'.
- Identity – username@tcd.ie
- Anonymous Identity – Leave this blank
- Password – Your network login password
- Select Connect
How to configure other devices
If you are not using one of the operating systems listed above then the following information outlines generic settings which can be used:
- SSID: The eduroam SSID (Service Set Identifier) is eduroam and is case sensitive. If you do not see this SSID then you may need to specify it manually in the Wi-Fi settings. Please refer to the remote site’s documentation.
- Encryption: Your Wi-Fi encryption settings need to be configured to use the encryption settings of the institution you are visiting e.g. WPA2 with AES. This information should be available on the website of the remote institution.
- Authentication: Your Wi-Fi authentication settings must be set to use Protected EAP (PEAP) MSCHAP v2 authentication - this dictates how your device authenticates back to Trinity
- Username and Password: When authenticating with eduroam enter your username in form username@tcd.ie and then your Trinity network login password
How to remove the eduroam network settings
If you are no longer planning to connect to eduroam, you should remove eduroam network configuration settings. You are recommended to do this as otherwise you may experience unwanted wireless access, device performance issues, or decrease your user account security. Below are instructions for removal of eduroam network configuration settings.
Windows
If connected to eduroam:
- Click the Wi-Fi icon in the bottom right of the screen
- Right-click on eduroam
- Choose Forget
If not connected to eduroam:
- Choose Start > Settings > Network & Internet
- Select Wi-Fi
- Choose Manage known networks
- Click on eduroam and choose Forget
macOS
The steps to remove the eduroam network will differ depending on what version of macOS you are running.
- Click the Wi-Fi Networks icon located in the upper right corner of the task bar
- Select Open Network Preferences
- Select Wi-Fi in the left hand pane
- Select Advanced in the lower right corner
- Select the eduroam network
- Click the - (minus) icon to remove this network
- Click the Wi-Fi Networks icon located in the upper right corner of the task bar
- Select Wi-Fi settings
- Select Wi-Fi in the left hand pane
- Select the eduroam network
- Click the settings icon (three dots in a circle) next to eduroam
- Select Forget This Network
iOS
- Open Settings
- Click the Wi-Fi icon to bring up the Wi-Fi Connection Pane
- Tap the arrow icon next to eduroam network
- Tap the option on the screen which says Forget this network
- Confirm to delete eduroam Wi-Fi network settings
Android
- Tap the Menu button on your handset and select System Settings/ Settings
- Under Wireless and Networks select Wi-Fi/ Wi-Fi Settings
- Long press eduroam network
- Tap forget Network