Academic Registry
Job Title:
Trinity College Academic Registry Summer Intern
Brief Role Description:
To support the Academic Registry, which supports the student administrative lifecycle from Applications, Admissions, Student Finance, Record Management, Examination Management, Graduation ceremonies to managing day to day queries through our Service Desk in the Watts Building.
Who is this role suitable for?
This role is suitable for an individual with an interest in managing multiple tasks, administrative tasks and working as part of a wider team.
What are the potentially relevant areas of study the intern may participate in?
- Human resources
- Interpersonal relations
- Speaking with potential students about Trinity
What are the potentially relevant areas of interest the intern may have?
- Admin tasks
- Data processing
- Idea generation
- Data collection
What particular skills will the intern develop during this internship?
- Managing multiple tasks
- Managing large bodies of information
- Teamwork
- Attention to detail skills
If you have any additional questions or concerns, please contact us via askds@tcd.ie, and we are happy to help you.
| Job Title: | Academic Registry Intern |
|---|---|
| Contract: | 12 weeks starting in June 2024 |
| Rate of pay: | A salary of €444 per week will be provided as part of the internship |
| Contract: | Full time (35hrs per week) |
The Purpose of the Role:
To support the Academic Registry, which supports the student administrative lifecycle from Applications, Admissions, Student Finance, Record Management, Examination Management, Graduation ceremonies to managing day to day queries through our Service Desk in the Watts Building.
Context:
The post holder will provide support to the Academic Registry team, staff and students as required. The role reports to the Service Desk Manager (or nominee). The role-holder will work as part of a team and will share the responsibility for providing a professional, efficient, and welcoming service to all students, staff, and visitors to the Academic Registry, with the rest of the team.
Main Responsibilities:
Service
- Interaction with the Trinity student and staff population, and the wider public assisting in a wide range of queries concerning the student life cycle.
- Assist students with the online registration process.
- Produce and issue student ID cards.
- Ensure that the Academic Registry is a welcoming, diverse, and supportive environment for staff, students, and enquirers of all backgrounds.
- Work on projects and deliver on outputs as outlined in the work plan.
Systems
- Use Information Technology daily g., MS Office word processing, spreadsheets, database, email, internet.
- Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are
Clerical
- Provide routine administrative and/or customer support activities to contribute to the smooth operation of the team/department.
Attention to Detail
- Provide support to enquirers using attention to detail skills and a customer service focus.
- Ensure compliance with GDPR legislation.
General
- Any other duties that arise from time to time as directed by the manager or The intern will be given support and information regarding the completion of these tasks on an ad hoc basis.
Person Requirements:
The role-holder will require the following knowledge, skills, and attributes for successful performance in the role -
Personal attributes:
- Understands the importance of quality service and pro-actively delivers this.
- Pays close attention to quality standards, which will be outlined by Academic Registry and clearly communicated.
- Takes pride in providing excellent customer service providing a helpful and courteous approach to colleagues, students, academic staff, and customers, as modelled by Academic Registry staff.
- Works co-operatively within a team to achieve goals in a respectful manner.
Application Information
To apply for this post, a CV and Cover Letter should be submitted via email to whelank5@tcd.ie by the 12th of April 2024.
It is essential that all applicants to this role are registered with Trinity’s Disability Service.