Crisis Supports for Students

Student2Student (S2S)
Mentors

From the moment you arrive in College right through to your end of year exams, Student2Student (S2S) Mentors are here to make sure your first year is not only fun and engaging, but also a great foundation for the rest of your time in Trinity.

You’ll have met your S2S Mentors in Freshers’ Week, and they’ll have been in regular contact with you via email. All S2S Mentors are students who have been through first year and know exactly what it feels like, so you never have to worry about asking them a question or talking to them about anything that’s worrying you.

For more information, visit: https://student2student.tcd.ie/

Student2Student (S2S)
Peer Supporters

Peer Support is all about one student listening to another student and providing information and support. Peer Supporters undertake extensive listening training. They are available for any student in the College and are there for anything you might want to talk through with them.

For more information, visit: https://student2student.tcd.ie/peer-support/

Student Counselling Service (SCS)
3rd floor, 7-9 South Leinster St

The Student Counselling team offer free, confidential, and non-judgemental support to registered students of Trinity College Dublin who are experiencing personal and/or academic concerns. Their team of qualified counsellors are committed to promoting and protecting wellbeing and success throughout a diverse student body.

No matter who you are, no matter what your situation is, the Student Counselling Service is there to support you through your difficulties. They help all Trinity students irrespective of age, disability, sexual orientation, socioeconomic background, gender identity and expression, marital or family status, religion, ethnicity, or culture.

For more information about initial assessments, self-help resources, group supports, one-to-one supports, emergency appointments, and more, visit: https://www.tcd.ie/Student_Counselling/

To book an appointment, visit https://www.tcd.ie/Student_Counselling/.

For general queries, or to book an emergency appointment, phone (+353) 01896 1407, or email student-counselling@tcd.ie

Out of Hours
Crisis Text Line: Text ‘TCD’ to 50808 (HSE service)
Niteline: Open 9pm-2.30am, phone 1800 793 793. Run by students for students.
Samaritans: Phone 116 123
Emergency Services: Phone 112 or 999

College Health Service
Printing House Square

The College Health Service provides GP and Nurse clinics for registered Trinity students. There is no charge for student consultations (though fees may apply if certain testing is required). 

Appointments should be booked in advance. However, an emergency clinic runs each day, with students seen according to the severity of their condition.

For more information, visit: https://www.tcd.ie/collegehealth/

Monday - Friday: 9am-1pm, 2pm-4:30pm
Phone (+353) 018961591 or (+353) 018961556

(for advance and emergency appointments)

Out of Hours
HSE Helpline: Phone 1800 700 700 or (+353) 01240 8787
HSE East: (+353) 01635 2149
Ambulance: 0818 501999

disAbility Services
Printing House Square

The disAbility Service ensures that reasonable accommodations are put in place for students with disabilities to enable them to reach their full potential while studying. Students who are registered with the disAbility Service are assigned a disAbility Officer who they can approach with any concerns or problems they may be facing, and who can help them to access the supports they may need to improve their time at Trinity.

For more information (including a guide on registering with the Service), visit: https://www.tcd.ie/disability/

Student Learning Development supports Trinity students to reach their academic potential.They offer a range of services, including individual appointments, workshops, and skills events. These services are designed to develop skills in areas such as academic writing, self- and time- management, and presenting. SLD also offer resources on exam & assessment skills for both postgraduate and undergraduate students.

Find out more at: https://student-learning.tcd.ie/

Careers Service
2nd Floor, 7-9 South Leinster St

As a registered student you have access to information, support, and guidance from the Careers Service's professional team of expert Careers Consultants throughout your time at Trinity. The support they can offer you includes: access to the 'MyCareer' online careers portal, 'Next Step' career guidance appointments, practice interviews, CV and LinkedIn profile clinics, and access to their 'Virtual Assessment Centre.' The Careers Service also run several Careers Fairs during the year to help you on your career journey.

For more information, see: https://www.tcd.ie/Careers/

Chaplaincy
House 27

Find out more at: https://www.tcd.ie/Chaplaincy/

Trinity is committed to supporting a collegiate environment in which staff, students, and other community members are treated with dignity and respect. Bullying and harassment (including sexual and racial harassment) are not tolerated in Trinity.

The Dignity and Respect Policy lays out:

• roles and responsibilities
• sources of help and support
• informal and formal procedures for addressing any bullying or harassment issues that may arise. Mediation is also available.

For more information, visit: https://www.tcd.ie/equality/policy/dignity-and-respect-policy/

Speak Out confidentially.
Report anonymously via https://tcd.speakout.ie/

SafeZone is a free-to-download app which increases the security and safety of Trinity students and staff­ while in a College location. It provides immediate access to Trinity resources to provide assistance in cases of emergency or when an alert is raised.

For more information, visit: https://www.tcd.ie/safetyoffice/safezone/

To access SafeZone, download the SafeZone app from the iOS or Android App stores, enter your TCD username and password, and complete the registration form.

Download the app via the Apple App Store or the Google Play Store.

https://safezoneapp.com/how-it-works/

Free 24-hour Mental Health Crisis Support. Text About It provides a safe space where you’re listened to by a trained volunteer. You’ll text back and forth, only sharing what you feel comfortable with. 

By asking questions, listening to you, and responding with support, they will help you sort through your feelings until you both feel you are now in a calm, safe place.

https://text50808.ie/

Supporting people in Ireland since 1961, Samaritans volunteers have had millions of potentially life-saving conversations with callers through its freephone phone helpline, email, face-to-face support and outreach. Volunteers are on duty 24 hours a day, seven days a week.

https://www.samaritans.org/ireland/samaritans-ireland/

Freephone National Helpline - 116 123

or, email jo@samaritans.ie

The Garda are the National Police Service in Ireland. You should contact them if you are the victim of a crime.

The Garda are also able to authenticate and issue various forms of documentation, including National Age Cards.

For more information, visit: https://www.garda.ie

The Garda are the National Police Service in Ireland. You may wish to contact them if you are the victim of a sexual crime.

Whether or not they seek to press charges against the perpetrator(s), victims of sexual crime may find useful resources (such as details of Sexual Assault Treatment Units near them) by visting the Garda's sexual crime webpages:

https://www.garda.ie/en/crime/sexual-crime/

Call 999/112 (in an emergency) or your local Garda Station (non-emergency)

Complaints of child abuse can be made over the phone and in a confidential manner 24 hours a day, 7 days a week to freephone 1800 555 222.

Since 1979, Dublin Rape Crisis Centre has worked to prevent the harm and heal the trauma of sexual violence. They work with people who have experienced sexual assault, rape, or childhood sexual abuse.

When sexual violence does occur, Dublin Rape Crisis Centre offers a range of supports including telephone counselling through the National 24-Hour Helpline, one-to-one counselling, and accompaniment services.

Dublin Rape Crisis Centre also advocates on behalf of survivors of sexual violence to help ensure that they have access to responsive and sensitive services provided by law enforcement officials, medical personnel and the courts.

Call the 24-hour freephone helpline - 1800 77 8888

or, chat online via https://www.drcc.ie/services/helpline/webchat/

Find information about the professional support and the choices available to survivors of sexual violence across Ireland at:

https://www.rapecrisishelp.ie/find-a-service/

Visit https://www.rapecrisishelp.ie/find-a-service/ to find your local Rape Crisis Centre

or, phone the freephone 24-hour helpline - 1800 77 8888

or, chat online via https://www.drcc.ie/services/helpline/webchat/

The HSE offer resources and services for victims of sexual assault (including rape and sexual abuse), such as Sexual Assault Treatment Units.

A Sexual Assault Treatment Unit (SATU) is a safe place to go if you have been raped or sexually assaulted. SATUs can help by offering a forensic exam and medical care. After experiencing sexual assault, you may need help for a possible pregnancy or sexually transmitted infections (STIs).

For more information, including recommendations for those who have very recently been sexually assaulted, see: https://www2.hse.ie/services/satu/where-to-get-help/

Visit https://www2.hse.ie/services/satu/contact/ to find your local Sexual Assault Treatment Unit

Someone from the Rape Crisis Centre can come with you to the SATU for support if you wish. Call the freephone 24-hour helpline - 1800 77 8888, or chat online via https://www.drcc.ie/services/helpline/webchat/ to contact the Rape Crisis Centre.

Women’s Aid is a national, feminist organisation working to prevent and address the impact of domestic violence and abuse since 1974.

Domestic violence and abuse can affect any woman at any age and from any background.  The person abusing you may be your current spouse or partner. Abuse can also continue after a relationship ends.  The person abusing you may be another member of your family. There is no excuse for domestic violence and it is not your fault if it happens to you.

For more information on the supports available to support victims of domestic abuse - including emotional and legal supports, visit: https://www.womensaid.ie/

Call the 24-hour National Freephone Helpline – 1800 341 900

or, chat online via https://www.womensaid.ie/get-help/talk-to-us/instant-message-support-service/

Men’s Aid Ireland provide a confidential service aimed at ensuring that all male victims of domestic violence and/or coercive control receive the required support to be safe. Men’s Aid support those victims who, from a gender perspective, primarily identify as male, including non-binary, intersex, and transgender men within its support and services provision. However, the service will provide ‘support to report’ for any victim - irrespective of gender - by referral to the most relevant of their civil society partners, with the informed consent of the victim.

For more information on the supports available to support victims of domestic abuse - including emotional and legal supports, visit: https://www.mensaid.ie/

Monday – Friday: 9am – 5pm
National Confidential Helpline – (+353) 01554 3811

Confidential Support Email - Hello@mensaid.ie

The HSE provide a range of services and resources for those experiencing unplanned pregnancy, including for partners, and those who do not speak English.

'My Options' is one of these services. My Options is a freephone helpline. It provides a range of supports for free, based on your needs. This includes information about abortion services, and medical support for anyone who is having or has had an abortion. Judgement-free counselling is also available to anyone having an unplanned pregnancy.

Visit: https://www2.hse.ie/services/unplanned-pregnancy/ for more information.

My Options freephone national helpline - 1800 828 010

Information and counselling available Monday to Friday: 9am to 8pm, Saturday: 10am to 2pm.

Medical advice available 24 hours a day, 7 days a week.

LGBT Ireland is a national organisation which, with its network members, provides support, training, and advocacy which aims to improve the lives of LGBTQIA+ people across Ireland.

For further information, and to find support in your local area, visit: https://www.lgbt.ie

The National LGBT Helpline is available:
Monday-Thursday, 6:30pm-10pm
Friday, 4pm-10pm
Saturday and Sunday, 4pm-6pm

Call 1800 929 539, email info@lgbt.ie, or visit https://lgbt.ie/instant-messaging-support-service/ to live chat.

The Transgender Family Support Line is available:
Tuesday, 10am-12pm
Sunday, 6pm-9pm
(+353) 01907 3707

Out of Hours:
Freephone the Samaritans on 116 123 24/7, 365 days a year.