Ms. Mandy Lee

Ms. Mandy Lee

Assistant Prof/Course Co-ordinator, Public Health & Primary Care

3531896 3986http://people.tcd.ie/mslee

Biography

I am an Assistant Professor at the Centre for Health Policy and Management, School of Medicine, Trinity College Dublin. My research interests are in people-centredness, narrative medicine, and research ethics.

Publications and Further Research Outputs

  • Lee, Mandy; Martin-Carroll, Margaret; Von Mollendorff, Wendy; Condon, Claire; Kavanagh, Matthew; Thomas, Steve, Common patterns in the public reporting of waiting time and waiting list information: findings from a sample of OECD jurisdictions, Health Policy, 125, (8), 2021, p1002 - 1012Journal Article, 2021, DOI , TARA - Full Text
  • Lee, Mandy, Failing Better: Developing community engagement, resilience and resistance in the face of regime power. On Hongkongers' anti-extradition protests through the lenses of action learning., 9th International Action Research Colloquium, Dublin, Ireland, 26-28 June, 2019, 2019Oral Presentation, 2019, URL
  • Lee, Mandy, "Relational vs individual rights? Applying a relational autonomy lens to evaluating research ethics applications involving social network analysis", RECSNA Conference (Recent ethical challenges in social network analysis RECSNA17), Paris, France, 5-6 December, 2017, 2017Oral Presentation, 2017, URL
  • Hunter, Ruth; Gough, Aisling; O'Kane, Niamh; McKeown, Gary; Fitzpatrick, Aine; Walker, Tom; McKinley, Michelle; Lee, Mandy; Kee, Frank, Ethical issues in social media research for public health, American Journal of Public Health, 108, (3), 2018, p343 - 348Journal Article, 2018, DOI
  • Caffrey, Orla; Lee, Mandy; Normand, Charles; Molina González, José, Exploring the Coordination of Care for People with Multiple Morbidities and their Support Networks using Social Network Analysis: A Research Protocol, 16th International Conference on Integrated Care., Barcelona, Spain, 23-25 May, 2016, 2016Oral Presentation, 2016, DOI , URL , TARA - Full Text
  • Keenan, Gary; Lee, Mandy, Investigating the Implementation of a National Pilot Project on Wait List Management using Pooled Inpatient and Day Case Surgical Waiting List between a Level 4 Hospital and a Level 3 Hospital in Ireland: Patient Experiences and Provider Perspectives, 17th International Conference on Integrated Care, Dublin, Ireland, 8-10 May, 2017, 2017Poster, 2017, URL , TARA - Full Text
  • Lee, Mandy, Making a Case and Space for Action Research: Reflections on the Journey to Create Tolerance, Acceptance, and Appreciation for Action Research in Health and Social Care for Research Ethics Committees at the School of Medicine, Trinity College Dublin, 7th International Action Research Colloquium, Dublin, Ireland, 29-30 June, 2017, 2017Oral Presentation, 2017, URL , TARA - Full Text
  • Lee, Mandy, "Home is wherever Hongkongers are": Narratives of emigration and exile by pro-democracy Hongkongers., Sociological Association of Ireland Annual Conference 2022, Technological University of the Shannon, Limerick, Ireland, 13-14 May, 2022, 2022Oral Presentation, 2022, URL , TARA - Full Text
  • Lee, Mandy, On the incorporation of universal human rights values into an "everyday" healthcare ethics: a spiritual perspective., 6th International Spirituality in Healthcare Conference: "The Spiritual Imperative in Healthcare: Securing Foundations", Trinity College Dublin, 17 June 2021, 2021Oral Presentation, 2021, URL , TARA - Full Text
  • Murphy, Seán Joseph; Lee, Mandy; Burke, Sara., Integrating Care On A Cross-Border Basis: Priorities Of Key Actors In The Irish Context, International Journal of Integrated Care, 17, (5), 2017, p482 - 482Journal Article, 2017, DOI
  • Caffrey, Orla; Lee, Mandy; Normand, Charles, Exploring how multimorbidity care is managed for an older Irish patient population within clinician networks: Preliminary findings from an SNA survey, Third European Conference on Social Networks, Mainz, Germany, 26-29 September 2017, 2017Oral Presentation, 2017, URL , TARA - Full Text
  • Lee, Mandy S., "Working Towards Seamless Care by Reworking the Seams: A case study of emergent, bottom-up, member-based organizing in reconstructing organisational boundaries at a hospital in Ireland", European Group of Organization Studies (EGOS) Conference (Sub-theme 21: Forms of Organising in Healthcare Services), Bergen, Norway, 6-8 July, 2006, 2006Conference Paper, 2006
  • Lee, Mandy S.; Bichler, Robert; Raffl, Celina; Voas, Jeanette, "The Emergence of Social Networks: Upward, Downward and Iterative Social Pattern Formation Processes.", International Social Network Conference (Sunbelt XXVI), Vancouver, Canada, 24-30 April, 2006, 2006Conference Paper, 2006
  • Lee, Mandy S. , "Capturing Organising as It Happens with Ethnography: Relationship between the researcher and the researched in co-producing research/organisational practice" , U.S. Academy of Management Conference (Critical Management Studies Research Workshops), Atlanta, Georgia, U.S.A., 11-16 August, 2006 , 2006Conference Paper, 2006
  • Morgan, Margaret M.; Lee, Mandy S.; Reid, Victoria. , Patient satisfaction with a change in the method of screening for diabetic retinopathy from a clinic based service to a mobile photographic service., EASDec (European Association for the Study of Diabetes, Eye Complications Study Group) 19th Conference, Oxford , 22-24 May 2009, 2009Poster, 2009
  • Ackermann, Pauline and Lee, Mandy , A description of the informal networks of members of multidisciplinary teams involved in the management of dysphagia., Irish Association of Speech and Language Therapists Conference 2009 "Have done, doing, can do: Identifying changes in speech and language therapy", Galway, Ireland, 22-23 October 2009, 2009Conference Paper, 2009
  • O'Doherty, Aileen; Lee, Mandy; Parker, John, Inter-professional Collaboration Involving Health Professionals and Teachers Working in a Special School: the Role of the Physiotherapist, Irish Society of Chartered Physiotherapists (ISCP) Annual Conference, Santry, Dublin, 6-7 November, 2009, 2009Poster, 2009
  • Lee, Mandy S.; Murphy, Deirdre; O'Doherty, Aileen, Incorporating social network analysis in mixed methods studies of teamworking in healthcare., 5th Annual Mixed Methods Conference and Workshops, Harrogate, Yorkshire, 8-11 July 2009, 2009Conference Paper, 2009
  • Kennedy, Loraine; Lee, Mandy; O'Ferrall, Fergus, A Case Study of Primary Care Development in an Inner-City Area. Are there lessons to be learned?, Irish Society of Chartered Physiotherapists (ISCP) Annual Conference, Santry, Dublin, 6-7 November, 2009, 2009Conference Paper, 2009
  • Lee, Mandy S., "It's a chest infection I'm sure" Exploring Lay Perceptions of Cardiac Symptoms to Improve Proactive Help-Seeking for Patients with Acute Coronary Syndrome, NHS National Institute for Health Research (NIHR) Collaborations for Leadership in Applied Health Research and Care, Using Sociology to Prevent Cardiac Diseases, University of Birmingham, 28th - 29th March, 2012Poster, 2012
  • Mandy Lee, Margaret Martin-Carroll, Wendy Von Mollendorff, Steve Thomas, Review of International Best Practices of Waiting List and Waiting Time Reporting Models for Elective Treatments in Acute Care , Ireland, National Treatment Purchase Fund, April, 2019Report
  • Mandy Lee, Applying for Research Ethical Approval: Draft Protocols Practice Workshop, HSE Health and Social Care Professionals 5th National Research Conference "Translating Health and Social Care Professions Research into Policy and Practice", Dublin Castle, Dublin, Ireland, 14 November, 2018, 2018, HSE HSCP Research and Development Sub-GroupInvited Talk
  • Mandy Lee, Introduction to Research Ethics Principles (as part of Tusla Child and Family Agency Research Ethics Committee Induction Programme), Tusla National Child and Family Agency Research Ethics Committee Induction Programme, Dublin, Ireland, 30 March, 2021, 2021, Tusla Child and Family AgencyInvited Talk
  • How to apply social network analysis concepts in health and social care. in, editor(s)Byrne, Michael , How to Conduct Research for Service Improvement: A Guidebook for Health and Social Care Professionals. (2nd Edition), Dublin, Ireland, Health Service Executive, 2015, pp134 - 143, [Lee, Mandy; Ackermann, Pauline; Finn, Breedge; Murphy, Deirdre; O'Doherty, Aileen]Book Chapter, URL , TARA - Full Text
  • How to match research designs to organisational issues in health and social care in, editor(s)Byrne, Michael , How to Conduct Research for Service Improvement: A Guidebook for Health and Social Care Professionals. (2nd Edition), Dublin, Ireland, Health Service Executive, 2015, pp16 - 30, [Lee, Mandy]Book Chapter, URL , TARA - Full Text
  • How to engage with stakeholders through qualitative research. in, editor(s)Byrne, Michael , How to Conduct Research for Service Improvement: A Guidebook for Health and Social Care Professionals. (2nd Edition), Dublin, Ireland, Health Service Executive, 2015, pp68 - 75, [Lee, Mandy]Book Chapter, URL , TARA - Full Text
  • Lee, Mandy S., "Organisational Care Processes for Cardiac Services" , 2006Working Paper
  • Lee, Mandy S., "Research Ethics and Governance for Health Systems" (Special Session - Healthcare Management Track), 7-9 September, 2005, In:Irish Academy of Management Conference, 2005, Galway-Mayo Institute of Technology (GMIT)Meetings /Conferences Organised
  • Lee, Mandy S.; Murphy, Deirdre; O'Doherty, Aileen; Finn, Breedge, Multidisciplinary team working in Irish healthcare: case studies using social network analysis., Complex Systems and Computational Social Science Roundtable, UCD Belfield, 23 September 2009, 2009, Geary Institute, UCDInvited Talk
  • Ackermann, Pauline and Lee, Mandy., One Team, Many Networks: Multidisciplinary team working for different aspects of patient care as revealed through Social Network Analysis , "Integrated Care: Putting Research into Practice" 10th Anniversary Conference of Masters in Health Services Management, TCD, 12 June 2008, 2008Conference Paper
  • McAuliffe, Eilish; Normand, Charles; Lee, Mandy; Culsons, Stephanie, "Integrated Care: Putting Research into Practice" 10th Anniversary Conference of Masters in Health Services Management, 12 June 2008, 2008, TCDMeetings /Conferences Organised
  • Murphy, Deirdre., "Mental health management teams in the HSE Dublin North East region: a mixed methods study.", TCD, 2008Thesis
  • O'Doherty, Aileen., "An exploratory study on inter-professional collaboration involving health professionals and teachers working in a special school setting.", TCD, 2008Thesis
  • Ackermann, Pauline., "A description of the informal networks of members of multidisciplinary teams involved in the management of dysphagia." , TCD, 2007Thesis
  • Harrison, Michelle , Home-Help Service in HSE West, TCD, 2007Thesis
  • McPolin, Bernadette, Young Male Suicides in Ireland: A Phenomenological Study. , TCD, 2005Thesis
  • Byrne, Michael, CMHT Teamworking in Ireland, TCD, 2006Thesis
  • Kelly, Maura, P-C-P Model of Client Satisfaction for a National Spinal Service, TCD, 2005Thesis
  • How to match research designs to organisational issues in health and social care in, editor(s)Michael Byrne , How to Conduct Research for Service Improvement: A Guidebook for Health and Social Care Professionals, Dublin, Health Service Executive, 2013, pp18 - 33, [Mandy S. Lee]Book Chapter, URL , TARA - Full Text
  • How to conduct qualitative research in health and social care settings in, editor(s)Byrne, Michael , How to Conduct Research for Service Improvement: A Guidebook for Health and Social Care Professionals, Dublin, Health Service Executive, 2013, pp59 - 77, [Mandy S. Lee]Book Chapter, URL
  • Mandy S. Lee, Introduction to Service Evaluation Research in Health & Social Care, IICMS (Institute of Clinical Measurement Scientists) CPD (Continuous Professional Development) Website Launch and Research Day, Stewarts' Hospital, Palmerstown, Dublin, 20th September, 2013, IICMSInvited Talk
  • Mandy S. Lee, How to Apply for Ethics Approval for Health Services Research Projects, IICMS (Irish Institute of Clinical Measurement Scientists) CPD (Continous Professional Development) Website Launch and Research Day, Stewarts Hospital, Palmerstown, Dublin, 20th September, 2013, IICMSInvited Talk

Research Expertise

people-centredness, research ethics, narrative medicine

  • Title
    'People-Centred' Healthcare Interface Management: A Cross-Settings Investigation of Users' and Providers' Experience of Service Delivery within the Cardiac Care Continuum in Ireland
    Summary
    Funding Agency
    Trinity Ussher Fellowship (2002/2003); IRCHSS Government of Ireland Scholarshp (2003/2004)
    Date To
    2008 (part-time from Sept. 2004)
  • Title
    Systematic Integrative Review of International Best Practices of Waiting Time and Waiting List Reporting Models for Elective Treatment
    Summary
    Funding Agency
    National Treatment Purchase Fund
    Date From
    April 2017
    Date To
    April 2019
  • Title
    "We Persist, Therefore We Have Hope: Trauma and Resilience of Hongkongers through Their Art since 2019"
    Summary
    "We Persist, Therefore We Have Hope: Trauma and Resilience of Hongkongers through Their Art since 2019" is an art exhibition and discussion panel event organised by academics from the School of Medicine, the School of Languages, Literatures and Cultural Studies, and the School of Creative Arts, working in partnership with members of the Hong Kong community. Bringing together transdisciplinary perspectives across narrative medicine, resistance studies and creative arts practice, the proposed exhibition and discussion panels will be the inaugural event of the "protest art" theme to be pursued by the Centre for Resistance Studies (CRS) in the coming years, as well as informing the critical early stage of a PhD investigation that examines Hong Kongers' communal trauma and resilience through narrative methods. Viewing protest art as a "repertoire of contention", we explore questions of trauma, resilience, solidarity, and resistance, and how these inform Hong Kongers' emerging identity as a distinct ethnic community. Through dialogue with artists/activists, this event will contribute to the development of the CRS archive of resistance narratives.
    Funding Agency
    Trinity Long Room Hub Research Incentive Scheme 2021-2023
    Date From
    2021
    Date To
    2023

Sociology and related studies, Health services and systems,

Recognition

  • Trinity College Dublin Ussher International Postgraduate Fellowship 2002-2003
  • New York University-Trinity College Dublin One Year Non-Degree Graduate Exchange Programme (MBA International Management Program) - Full Scholarship 1999-2000
  • TCD New Lecturer Start-Up Fund 2005
  • IRCHSS Government of Ireland Post-graduate Scholarship 2003-2004
  • National Treatment Purchase Fund Commissioned Review on International Best Practices of Waiting Time and Waiting List Reporting Models for Elective Treatment (Co-PI) 2017-2019
  • Trinity Long Room Hub Research Incentive Scheme 2021-2023 (Co-PI) 2021
  • Outstanding Reviewer Award (Health Care Management Division, U.S. Academy of Management Conference) August, 2003
  • Member of the Irish Academy of Management (IAM) 2008
  • Reviewer for Educational Action Research (EAR) 2009
  • Member of European Group for Organization Studies (EGOS) 2018
  • Reviewer for Journal of Health Organization and Management (JHOM) 2015
  • Reviewer for BMC Health Services Research 2015
  • Reviewer for Organizational Research Methods (ORM) 2010
  • Member of U.S. Academy of Management (AOM) 2020
  • Member of International Network for Social Network Analysis (INSNA) 2018
  • Member of Cochrane Collaboration Qualitative Research Methods Group 2007
  • Founding Member, Health Policy and Management-Centre for Global Health (HPM-CGH) Research Ethics Committee 2009-Present
  • Co-founding member of the Research and Development Sub-group for the National Health and Social Care Professions Office, Health Service Executive. 2011-Present
  • Member (Representing Health Policy and Management), Faculty of Health Sciences Research Ethics Committee 2005-2009
  • Member, Stakeholder Advisory Forum, Digital Preservation of Reproductive Health Resources: Archiving the 8th, Digital Repository Ireland. 2022
  • Co-founding member of the Research and Development Sub-group for the National Health and Social Care Professions Office, Health Service Executive. 2011-Present
  • Member (Representing Health Policy and Management), Faculty of Health Sciences Research Ethics Committee 2005-2009
  • Founding Member, Health Policy and Management-Centre for Global Health (HPM-CGH) Research Ethics Committee 2009-Present
  • Member, Stakeholder Advisory Forum, Digital Preservation of Reproductive Health Resources: Archiving the 8th, Digital Repository Ireland. 2022