Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Blackboard mobile app sign-in prompts

IT Services are aware of an issue where some students are being asked to re-sign in after a few hours to the Blackboard mobile app.

29 Sep 2023

Service Alert - Resolved
Timetable at my.tcd.ie not accessible – Tuesday 26 September

We are aware of an issue that is currently affecting my.tcd.ie, where students are unable to access their timetables.

26 Sep 2023

Service Alert - Resolved
Phishing email with subject "Available?" (Gift card scam)

We have received reports of an increase in phishing emails with the subject line "Available?" or similar, that is currently targeting the Trinity community.

21 Sep 2023

Service Alert - Resolved
TCDpolls Vevox Scheduled Downtime - Sunday, 24th September

Please be aware that on Sunday 24th September, the TCDpolls Vevox service will undergo some essential maintenance, where the service will be unavailable for approximately one hour between 8 - 9am.

12 Sep 2023

Service Alert - Resolved
Supplemental results in my.tcd.ie

Information about supplemental results appearing in my.tcd.ie

08 Sep 2023

Service Alert - Resolved
Essential maintenance to the Content Management System - September 2023

IT Services is performing essential maintenance to Trinity's content management system (CMS) on Tuesday 5th September 2023.

04 Sep 2023

Service Alert - Resolved
Dell Premier Page Issue - August 2023

We are aware of an issue completing orders for new laptops or desktops with Dell via the Dell Trinity Premier Pages.

28 Aug 2023

Service Alert - Resolved
SPSS licence activation issue - August 2023

We have been advised that there currently is an issue with the activation of SPSS licenses.

17 Aug 2023

Service Alert - Resolved
MyTrinityApps Server Upgrade 2023

IT Services will be upgrading the MyTrinityApps servers.

17 Aug 2023

Service Alert - Resolved
Wi-Fi downtime due to an essential upgrade

IT Services will be applying an essential upgrade to the Wi-Fi network infrastructure on Thursday 17th August 2023.

11 Aug 2023

Service Alert - Resolved

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