Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Turnitin maintenance - 16th March 2024

Turnitin have advised us that on the 16th March there will be scheduled maintenance from 2pm to 6pm so there may be disruptions in the service during this time.

21 Feb 2024

Service Alert - Resolved
Scheduled downtime for support ticket system (ask.tcd.ie)

The ticket system (ask.tcd.ie) used by IT Services, Academic Registry and Disability Services will be unavailable from 5pm on Wednesday, 21st February, 2024

19 Feb 2024

Service Alert - Resolved
One hour downtime of my.tcd.ie due to essential maintenance - 8th February 2024

There will be no access to the my.tcd.ie portal from 8am to 9am on Thursday 8 February, 2024 to facilitate an essential security update.

07 Feb 2024

Service Alert - Resolved
SITS and access to my.tcd.ie portal will be unavailable - 9th to 12th of February

SITS and access to the my.tcd.ie portal will be unavailable from 17:00 on Friday 9 February until 12:00 on Monday 12 February, 2024

06 Feb 2024

Service Alert - Resolved
T4 Web CMS – Essential Maintenance – Wednesday 7th February

T4 will be performing essential maintenance work on the Web CMS on Wednesday 7th February 2024, between 22:00 and 24:00.

06 Feb 2024

Service Alert - Resolved
T4 Web CMS – Essential Maintenance – Tuesday 23rd January 2024

We are aware of an issue linking staff content from the Research Support System (RSS) to the websites maintained via the T4 Web content management system (Web CMS).

23 Jan 2024

Service Alert - Resolved
Internet services ‘at risk’ due to essential maintenance – January 2024

IT Services’ external Internet Service Provider will be performing essential maintenance on Trinity’s internet infrastructure from 08:00 to 12:00 on Thursday 25th and Tuesday 30th January 2024.

22 Jan 2024

Service Alert - Resolved
Turnitin Maintenance – Saturday 27th January

Turnitin have advised us that on Saturday 27th January 2024 from 4.30pm to 8.30pm they will be performing scheduled maintenance.

19 Jan 2024

Service Alert - Resolved
Google Photos ‘Out of storage’ warning message – Monday 15th January 2024

We are aware of an issue that is affecting Google Photos (connected to the MyZone service).

15 Jan 2024

Service Alert - Resolved
Essential maintenance to software license server – Thursday 18th January

IT Services will be performing essential maintenance to the software license server on Thursday 18th January between 8.30am and 10am.

08 Jan 2024

Service Alert - Resolved

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