Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

TCDconnect service at-risk - Tuesday 27 June and Thursday 29 June, 8 – 10am

IT Services will perform essential testing to the TCDconnect service on Tuesday 27th June and Thursday 29th June 2023 between 8.00am and 10am (on both mornings).

26 Jun 2023

Service Alert - Resolved
Interruption of SITS data integrations: 23 June - 5 July

As part of the annual SITS academic rollover, SITS data integrations will be interrupted between 23 June to 5 July.

21 Jun 2023

Service Alert - Resolved
Microsoft 365 login issue - 19 June 2023

We have been advised by Microsoft that users in North Europe may be unable to log in to Microsoft 365 services using Multi-Factor Authentication (MFA).

19 Jun 2023

Service Alert - Resolved
Unexpected downtime for CMIS June 2023

The University timetabling service, CMIS, will be unavailable to all users from 11am until 1pm today, 13 June 2023.

13 Jun 2023

Service Alert - Resolved
Panopto Outage

The Panopto cloud service is currently experiencing an outage.

12 Jun 2023

Service Alert - Resolved
Upcoming downtime for TCDconnect on Tuesday, 20th June 2023

The TCDconnect Wi-Fi service will be completely unavailable during a four-hour period on Tuesday, 20th June from 8am until 12pm. (Upgrade activities will begin on 19/06/23 and are expected to be complete by COB 21/06/23.)

12 Jun 2023

Service Alert - Resolved
Enrolment Issue 8th June 2023

The majority of issues affecting some student's module enrolments have now been fixed.

08 Jun 2023

Service Alert - Resolved
Dell premier pages - alternative URL for purchasing desktop and laptop computers

Changes affecting the Trinity Dell premier page URL.

02 Jun 2023

Service Alert - Resolved
TCDconnect service at-risk - Tuesday 30 May 8.30-10am

The maintenance work has been completed successfully.

29 May 2023

Service Alert - Resolved
Phishing Email with subject starting "Kindly act promptly"

We have received reports of a phishing email with the subject line "Kindly act promptly: Read and Respond to Trinity College Dublin Employee Notice in Employee Notes Hub".

23 May 2023

Service Alert - Resolved

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