Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

TCDconnect service at-risk - Tuesday 30 May 8.30-10am

The maintenance work has been completed successfully.

29 May 2023

Service Alert - Resolved
Phishing Email with subject starting "Kindly act promptly"

We have received reports of a phishing email with the subject line "Kindly act promptly: Read and Respond to Trinity College Dublin Employee Notice in Employee Notes Hub".

23 May 2023

Service Alert - Resolved
IT Services website move - 30 May 2023

The IT Services website has successfully moved to the TerminalFour web content management system.

23 May 2023

Service Alert - Resolved
Essential maintenance to software license server

Essential maintenance to software license server

16 May 2023

Service Alert - Resolved
Trinity People Finder Access Issue

This issue has been resolved and access to TCD Peoplefinder is now available again.

08 May 2023

Service Alert - Resolved
Blackboard issue

Blackboard have notified us of an issue that is also affecting Trinity, where some users may experience intermittent difficulties logging into Blackboard and accessing some of its services.

20 Apr 2023

Service Alert - Resolved
Unable to see apps when logging into office.tcd.ie

We are aware of an issue affecting Microsoft apps showing via office.tcd.ie

19 Apr 2023

Service Alert - Resolved
Phishing Email with subject "Thursday, March 30, 2023: Reminder username@tcd.ie"

We have received reports of a phishing email with the subject line "Thursday, March 30, 2023: Reminder username@tcd.ie".

03 Apr 2023

Service Alert - Resolved
Issue affecting Trellix (formerly known as McAfee) encryption management software

We have received reports of an issue affecting Trellix (formerly known as McAfee) encryption management software on some users computers.

31 Mar 2023

Service Alert - Resolved
Phishing Email with subject "Financial Report: Review Tcd Statements"

We have received reports of a phishing email with the subject line "Financial Report: Review Tcd Statements".

27 Mar 2023

Service Alert - Resolved

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