Service Alerts

This page contains a listing of all 'Resolved' Service Alerts affecting IT Services systems and integrations.

Browse our list of 'Active' service alerts instead.

Resolved Service Alerts

Essential maintenance to SITS affecting my.tcd.ie

SITS and access to the my.tcd.ie portal will be unavailable from 07:00 to 09:00 on Thursday, 03rd August 2023.

02 Aug 2023

Service Alert - Resolved
Phishing Email with subject "Reminder: Action needed for Tcd"

We have received reports of a phishing email with the subject line "Reminder: Action needed for Tcd".

25 Jul 2023

Service Alert - Resolved
Issue with some files and images loading in Blackboard Learn VLE

Issue resolved 26 July 2023. Some users may see an intermittent issue with images loading on the login and homepage and with files loading within modules.

24 Jul 2023

Service Alert - Resolved
Essential Maintenance to Mobile Device Service and New Network Request Process

IT Services will perform essential maintenance to the mobile device service and the new network request process on Thursday 27th July between 8am and 12pm.

10 Jul 2023

Service Alert - Resolved
Scheduled maintenance works to Blackboard - 11 July

IT Services will be performing essential maintenance on Blackboard on Tuesday, 11th July between 7.45am and 9am.

10 Jul 2023

Service Alert - Resolved
Panopto EU Cloud Scheduled Downtime - 10 July

Panopto have informed us that on Monday, 10th July 2023, the Panopto cloud site will be taken offline for maintenance.

05 Jul 2023

Service Alert - Resolved
Essential Maintenance to Anyconnect VPN service – 6th July

IT Services will perform essential maintenance to the Cisco Anyconnect VPN service on Thursday 6th July from 8.45am to 9am.

04 Jul 2023

Service Alert - Resolved
Changes to MathWorks sign-in method – 6th July 2023

The way you sign into MathWorks, the makers of MATLAB, is changing on Thursday 6th July 2023.

04 Jul 2023

Service Alert - Resolved
Wireless Network and VPN Essential Maintenance

IT Services will perform essential maintenance to the authentication system for the Wireless Networks and the VPN service.

29 Jun 2023

Service Alert - Resolved
Panopto loading issue - 29 June 2023

There is currently an issue with Panopto's performance affecting its EU data centre.

29 Jun 2023

Service Alert - Resolved

10