Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Trinity East Network Outage November 2025
IT Services are currently aware of a network outage affecting both wired and Wi-Fi networks at the Trinity East campus, Grand Canal Dock. This outage is due to a power interruption caused by works being carried out by ESB Networks
07 Nov 2025
Service Alert - Active
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NAS Maintenance Work November 2025
NAS Maintenance Work November 2025
03 Nov 2025
Service Alert - Active
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Beware of phishing emails in circulation
A phishing scam is targeting the University community. These emails are requesting to catch-up or reschedule a meeting. Do not reply or engage. Please report and delete immediately.
31 Oct 2025
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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my.tcd.ie portal logouts
IT Services are aware of an issue affecting the my.tcd.ie portal. Some students are reporting that they are being logged out of the system while using it.
08 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.