Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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Blackboard Issues with 4000.15.0 Release
Blackboard is currently experiencing issues related to the 4000.15.0 release. Tests with release conditions may not be visible to students.
08 May 2026
Service Alert - Active
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Scheduled maintenance to our Wi-Fi networks - May 2026
As part of scheduled maintenance to our Wi-Fi networks, IT Services will be carrying out work between 1am and 4am on the 6th, 7th and 8th May 2026.
05 May 2026
Service Alert - Active
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Dell Premier pages - No computers listed for purchase
There are currently no laptops or desktops available for purchase on the Dell premier pages.
29 Apr 2026
Service Alert - Active
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Multiple phishing emails in circulation - 27 April 2026
We have received multiple reports of two phishing emails in circulation this morning.
27 Apr 2026
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.