Service Alerts
This page contains a listing of all 'Active' Service Alerts affecting IT Services systems and integrations.
Active Service Alerts
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SITS client login issue for Staff - 4th June 2026
SITS client login issue for Staff - 4th June 2026
04 Jun 2026
Service Alert - Active
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Phishing email in circulation - 04 June 2026
We have received multiple reports of a phishing email in circulation this morning.
04 Jun 2026
Service Alert - Active
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Essential maintenance to my.tcd.ie - June 2026
Essential maintenance will be carried out on the my.tcd.ie portal in June 2026.
03 Jun 2026
Service Alert - Active
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Upgrade to MyTrinityApps portal - June 2026
We will upgrade the MyTrinityApps portal on the 11th June 2026.
02 Jun 2026
Service Alert - Active
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Vevox Scheduled Maintenance – Sunday, 7 June at 7:00 AM
Please be aware that Vevox will be carrying out scheduled server maintenance on Sunday, 7 June at 7:00 AM. During this time, the Vevox service will be unavailable for approximately one hour.
28 May 2026
Service Alert - Active
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AnyConnect VPN app updates may affect some macOS users
We are aware that some macOS users may experience issues downloading updates for the AnyConnect VPN app, which may result in users being unable to log in.
13 May 2026
Service Alert - Active
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Essential infrastructure upgrades - 2026
IT Services will be carrying out essential infrastructure upgrades across our Data Centres starting from the 10th February 2026.
09 Feb 2026
Service Alert - Active
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Issues affecting the Trinity Live app
IT Services are aware of an issues affecting the Trinity Live app on Android devices. We are actively investigating the cause of the issue.
18 Sep 2025
Service Alert - Active
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Issue with saving Word files on macOS to the NAS storage
IT Services are aware of an issue affecting macOS users that attempt to save or update a Microsoft Word file that is in a NAS storage location.
23 Jun 2025
Service Alert - Active
Your vigilance is needed to stop Malware and Phishing Attacks
Please be vigilant - exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC. You can find Phishing Awareness information in the Keeping IT Secure section of our website.