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Staff members will get an official Trinity email account with Microsoft 365.
Your email address will be in the format of: username@tcd.ie. For example, Susan Smith's username is 'ssmith' so her email address will be ssmith@tcd.ie.
The application used by Microsoft 365 for viewing your email and calendar is called 'Outlook'.
Getting Started
There are a number of ways to open Outlook to view your staff email and calendar.
Via office.tcd.ie
- Open a web browser
- Type office.tcd.ie in the browser address bar
- Sign in using your Trinity staff email address and password
- Once logged in, click on the Outlook icon in the left-hand menu
Via mail.tcd.ie
- Open a web browser
- Type mail.tcd.ie in the browser address bar
- Sign in using your Trinity staff email address and password
Via the app
Installing the Outlook app
Configuring the Outlook app once installed
Additional Information
It is not possible to change the default email address, however you may request a 'long' email address in the form firstname.secondname@tcd.ie.
This long address works alongside to the default email address. After the long address is set up, emails sent to the default address will still be received.
If you are logging in to your staff email or Microsoft 365 from outside the Trinity network you may be required to verify your login using Two Step Sign-In.
IT Services do not currently support any Microsoft 365 add-ins or third-party applications.
Users should be aware that each add-in or application is a service provided not by Microsoft but by a separate third-party company that the University does not have a current contract with.
Enabling the add-in may involve giving the third-party company access to your Trinity College email and Calendar data and in some instances allowing the data to be transferred to the Third-party company.
This may cause data security and privacy issues and may not be GDPR compliant.
Related Pages
- Frequently asked questions
- Using your @tcd.ie email address on non-Trinity services / Email authentication
Setting up your device to access your Microsoft 365 email and calendar
- How to add a Microsoft 365 email profile to Outlook on Windows or macOS
- How to add a Microsoft 365 email profile to Outlook on your Smartphone / Tablet
Departmental Calendaring
- How to set up Calendar Sharing in Microsoft 365
- Booking equipment or a room through a 'resource' calendar
- Administering or viewing an 'event' calendar
Sharing/Group Mailboxes and Mailbox Administration
- We are a team / event / function and want to share a mailbox
- I would like to allow a colleague to manage my inbox and meeting requests
- I am a PA / Admin and I need to reply to meeting requests/emails on behalf of my boss
Archiving your email
- How to archive your email to an offline .pst file
- How to archive your email to an online archive folder
Microsoft Outlook Training
Your Microsoft 365 Roadmap
The Microsoft 365 apps we use in Trinity keep evolving with changes and new features being introduced on a frequent basis by Microsoft. To help you keep informed and to learn about the updates, follow Your Microsoft 365 Roadmap, available on SharePoint to all staff in Trinity College Dublin.
Need Further Help?
Search the Knowledge Base for answers to commonly asked questions.
Still need help? Contact the IT Service Desk by one of the below methods.
Email: itservicedesk@tcd.ie
Phone: +353 (01) 896 2000
Web Portal: assist.tcd.ie
Service desk opening hours are:
Monday - Friday: 09:00 - 17:00