Current Projects

• Current Phase: Execution Phase
• Project End Date: 31/12/2025

Trinity has an ambitious program to enhance the engagement and enablement of all of the college community through a progressive digitalization of university services and the enhancement of core university systems. The Digital Trinity Infrastructure (DTI) Programme is a multi-million Euro enabling programme within Digital Trinity. DTI consists of four projects:

• DTI2: Future Hosting: Redesign of the College’s on-premises hosting infrastructure including compute, storage, network, backup, and disaster recovery services to include Azure cloud services.
• DTI3: NextGen Network: Replacement of the active wire data network in Trinity (border, core, distribution). Redesign of network and implementation of additional security features to mitigate the risk of cyberattack.
• NextGen Wi-Fi: Planning (only) for a Wi-Fi replacement to provide ubiquitous Wi-Fi 6E services across the entire university estate.
• DTI4: Phase 1: Identity Management: In place upgrade of the College’s central identity management service. Design of a new future-proofed identity service to integrate with Azure Identity management services.
• DTI5 Replacement (upgrade) Network Admission Control (NAC) system for students. An alternative solution to NAC will be considered as part of the NGN redesign work.

• Current Phase: Execution Phase
• Project End Date: 30/03/2023

The Trinity website is the university's main communications and marketing platform, promoting Trinity to a global audience. The objective of the Web Transformation Project is to eliminate risk to the website and deliver a robust, scalable, and easy-to-use Content Management System (CMS) for the university. This in turn will improve and enhance the Trinity website with regard to security and compliance. It will ensure brand consistency through the use of consistent web templates and provide all college web authors with quick and easy publishing. It will also enable website functionality such as data capture, repurposing content, and personalisation which is vital in supporting Trinity's key objectives for student recruitment, research, and rankings.

• Current Phase: Execution Phase
• Project End Date: 31/03/2024

The builds for Phases 1 and 2 are progressing with expected go-live in Q1 2024. These phases encompass delivery of an enterprise customer relationship management (CRM) platform for the University, and implementation of a new data hub and reporting architecture to support this and subsequent phases of the project. Both phases of the project are targeting a minimum viable product (MVP) launch in January 2024. There will be further releases through to the end of Q1 2024. The initial launch will be for Global Engagement and Trinity Business School, and will provide an integration from SITS through the data hub to Dynamics 365. Phases 3 and 4 are out of scope at this time.

• Current Phase: Initiation Phase
• Project End Date: 31/06/2025

The Library have confirmed that this project will now not entail the procurement of new Library management system but will focus on the requirement for at least a 3–4-year solution for the current Library system. IT Services will work IT Services will work with the Library over the next few weeks to look at options to refresh the underlying hardware and software for the current library management system over the next 3 to 4 years. IT Services will assist with scoping out the work and ITS resources required for keeping the current LMS in place for the next 3 to 4 years.  

• Current Phase: Initiation Phase
• Project End Date: 31/03/2025

As mobile technology has progressed and user expectations have grown, student feedback continues to highlight the need for better access to Trinity's online services. In this context, the decision was made to create an enhanced mobile app for students to replace Trinity Live. The new app will expand on Trinity Live by providing students with an expanded set of essential services needed to support their presence in the University. This will be delivered based on a very high standard of design and experience.

The Digital Transformation team is managing the delivery of this project, supported by colleagues across IT Services.

Launch of the new app is expected in Q4 2025.

Some of the key expected benefits of the new app include:

• Better student satisfaction: The new app is expected to result in improved levels of student satisfaction by delivering a targeted set of essential information and services based on a high standard of user experience.
• Wider communications reach: The new app is expected to result in greater awareness of college news, events, announcements, etc by providing students with an easily accessible and compelling channel for engaging with relevant content.
• Better accessibility and inclusion: The new app is expected to result in a greater quality of experience on campus for students with special needs by delivering relevant information and services in a manner that meets high standards of accessibility.
• Higher community morale: The new app is expected to result in a greater sense of community and belonging among students by providing them with engaging content from college services, as well as club and society updates.

• Current Phase: Implementation
• Project End Date: 01/09/2023

The project is to upgrade the infrastructure and security of Trinity's Student Administration System (SITS).  

• Phase 1: the migration of the SITS infrastructure to supported platforms – completed in August 2020.
• Phase 2: the analysis and implementation to improve the resilience and performance of the entire infrastructure. Three deliverables were identified:
  • Implementation of new chassis.
  • Implementation of Fabric Interconnects.
  • Implementation of an East-West security solution.
• A roadmap has been developed for the coordination of the phase 2 activities.

• Current Phase: Implementation
• End Date: 31/03/2025

Microsoft Intune, previously known as Microsoft Endpoint Manager, is a modern endpoint management solution which is already in use for the quick enrolment and secure, central management of College-owned iPhones and Android phones. This project will see our operational use of Microsoft Intune expanded to cover the enrolment and secure, central management of all Windows and macOS devices connecting to the College teaching and research network, VPN and Staff-Wi-Fi. The project will also see us migrate to Microsoft Defender for Endpoint as an alternative to our current McAfee/Trellix security offering for Windows and macOS, providing enhanced IT security tools. In moving to using Intune for this expanded range of devices we will enhance our overall operational device management capabilities. We will gain improved and persistent visibility of the security posture of College devices and be able to discontinue several older, manual device management processes, resulting in appreciable operational improvements. We will also be able to identify and remedy certain problems more efficiently.

Project Objectives:

• Provide more secure and modern endpoint management functionality and processes.
• Improve the user experience for on-boarding new devices, making it quicker and more secure.
• Allow the on-boarding and secure management of devices being used in a blending working environment, better supporting the needs of next-generation teaching and learning, by enabling staff to get setup and working fully from any location.
• Provide a single pane of glass for endpoint management, allowing for the move away from several older, time-consuming manual endpoint management processes.

Project Benefits:

• Enable staff to get new computers and mobile devices fully setup and connected more quickly, and more securely.
• Allow staff to get new devices setup fully from off-campus locations, allowing staff to securely enrol devices and access all required services no matter what location they are working in, and allowing us to securely manage these devices irrespective of location.
• Allow the IT Service Desk team to move away from several disparate, time-consuming, manual processes for device management to a modern cloud-based solution, consolidating several tools in a single pane of glass, saving time and increasing efficiency.
• Enhance the security of our endpoint management processes to better protect College devices and data.

• Current Phase: Initiation and Strategic Planning
• End Date: 31/12/2025

This project will involve the upgrade from Blackboard Learn Original to Blackboard Ultra. IT Services will work on migrating all the modules to Ultra for Term 1 academic year 2025/2026. All staff will be trained on the use of Ultra so that they can manage, maintain and develop their own teaching and learning materials in the new platform. IT Services will also ensure all the existing data integrations will be operational for go-live.

• Current Phase: Tender
• End Date: 31/5/2025

Careers wish to go out to tender for a new online IT system to manage the delivery of their core services and to capture and report on engagement data. This system is the primary interface with students and employers. The contract with the existing Vendor expires in August 2025. IT Services are working with the Careers service with respect to the tender, and implementation of the new service.

• Current Phase: Initiation and Strategic Planning
• End Date: 30/04/2026

The Sports management system is currently running on aging hardware and software. Sports are going to the market for a new Sports management system to ensure they remain procurement compliant and take advantage of new sports management features and functionality and to ensure the software is running on a supported backend. IT Services are working with the Sports Service to complete a tender document with a view to publishing end Q1 2025.

Trinity Sports are seeking an enterprise Sports Management system to allow its TCD customers and external public customers to procure membership for TCD and allow for the booking and pay for courses, merchandise, facilities both online and in a mobile app and provide back office support for the Trinity Sports Centre to manage its membership, course and facility bookings seamlessly while providing dashboards and reports on the members, bookings and payments.

• Current Phase : Initiation
• Project End Date: Q4 2024

The new Dignity Respect and Consent Advisory Service requires a Learning Management System. IT Services will engage with HR to plan, procure and implement this new system to provide a new learning management system for all staff and students.

• Current Phase : Implementation
• Project End Date: Q2 2025

This project focuses on the implementation of a new sports club management software, Clubforce, for all 49 sports clubs in Trinity College Dublin. IT Services are currently engaging with Trinity Sports Union to plan, procure and implement Clubforce to ensure it is seamlessly integrated into the TCD environment. The main benefits include an easy sign-up process, quick payment process and split payment functionality, and the ability for external members to sign up and be efficiently managed as well as combining procedures for sports clubs, participation in sports, and volunteering currently hosted by several platforms. The next stage of the project is the rollout of the Clubforce app to manage Sports Club events and communications. The project is due to be delivered in Q2 2025.

IT Services are currently working with Estates and Facilities in the design, specification and installation of the ICT equipment required for the various new Building projects.

Current Capital building projects include:

• E3 programme of works including the Martin Naughton E3 Learning Foundry and ramp up and enabling projects
• Old Library Redevelopment programme of works including the Old Library Redevelopment and Printing House
• Trinity East programme including site enabling works, Portal and Laidlaw Library
• A portfolio of medium and small capital works projects