Datapac FAQ - Feb2024 - IT Services | Trinity College Dublin

Your Datapac FAQs

header image of Datapac Frequently Asked Questions

28 Feb 2024

We understand that navigating the printing, copying, and scanning facilities can sometimes be challenging. That is why we have reached out to Datapac, providers of the student print services, to get some information and answers for you.

Here are the Top Three support queries that they receive:

If you are having any issues with your printing PIN, please email the Datapac technician (helpdesk@tcdprint.ie), from your college email account, listing your student number and Datapac will promptly resolve the issue for you.

There are two ways to top up your print account:

First, you can visit www.tcdprint.ie and log in with your student ID and PIN.
Alternatively, you can add credit to your TCard (select 'Top Up Printing Account Using TCard' when at the TCard kiosk).

Go to www.tcdprint.ie/login and enter your student number and 4-digit PIN to login. You'll find your current balance in the 'transactions' section.

I have a question not listed above; where do I find the Datapac FAQs?

Check out the Datapac website for a list of the Frequently Asked Questions from Trinity students and staff.

FAQs range from:

How do I print from my laptop?
What happens if the printer displays 'Login denied'?
How do I print double-sided?
I have credit, but the printer indicates 'Credit too Low'?
How do we contact Datapac?

Datapac Frequently Asked Questions

Your Datapac FAQs

I have forgotten my printing PIN, how do I reset it?

How to add credit to my print account?

How do I check my balance?

I have a question not listed above; where do I find the Datapac FAQs?