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About
Blackboard VLE
- Guides
- FAQs
- Blackboard Ally
- Instruction for syncing your iCal Timetable link
- Managing Blackboard access and enrolment issues
- Blackboard Student Timetable
- Blackboard App
- Grades Journey
- External Examiners
  - Trinity computer accounts
  - Accessing Trinity IT systems for your role
    - External Examiners access for Blackboard
    - Paperless Court of Examiners via Microsoft Teams
Business Application Support
- Business Application Support Matrix
Data Storage and Sharing
- Personal Filestorage
- Get and Put Folders
- HEAnet Media Hosting
- NAS Data Storage
- Server Hosting
  - Guide
Email Services
- Staff Email
  - Request a long Email address
  - Open a Google account using your @tcd.ie email address
- Student Email - MyZone
  - About MyZone
  - FAQs
- Email Authentication
- Trinity Mailing Lists
- Private Mailing Lists
  - Create and manage private mailing lists
Forms
- Accounts
  - Summer study programmes - Computer account requests
- Email and Calendars
- Network
- Phones
- Software
- Storage
Internet and Network Services
- Accessing Internet and Network Services
- FTP and SFTP
  - Install and configure FileZilla
- HEAnet FileSender
IT Purchasing Advice
- Staff
- Students
IT Service Desk
- Remote Assistance
IT Services Computer Rooms
- Facilities
- How to book
- Opening hours
- Location map
- AV systems - Video user guides
- Support
- Standup email stations
- Software available
- Request new software
- Report a fault
- Lost and found items
- Saving your work
- Scanning with flatbed scanners
- Sustainable printing
Keeping IT Secure
- What to do if you’ve been phished
- How to report a phishing email
- What does a phishing email message look like
- Check an email is legitimate
- Anti-Virus
- BitLocker To Go
- Document and file encryption
Lecture Capture (Panopto)
- How-to guides
- FAQs
- Use Cases and Data Protection Advice
Microsoft 365 Apps for Students
- FAQs
Microsoft Bookings
- Guides for using Microsoft Bookings
Microsoft OneDrive
- OneDrive Basics
Microsoft SharePoint
- Ultimate guide to using SharePoint in Trinity
- Requesting a SharePoint site
Microsoft Teams
- Ultimate Guide to using Teams
MyTrinityApps
- How-to guides
- FAQs
Software Advice and Support
- Application and operating system support links
- How-to Guides
- Software Licencing
- Irish language proofing software
- Computer ownership and administrative changes
- Filename Etiquette and Guidelines
Staff Email and Calendar Service
- How-to guides
- Events calendars
- Resource calendars
- Shared mailbox
- FAQs
TCDpolls
- PowerPoint add-in
- User guides
  - Creating TCDpolls content in the web dashboard
  - Linking TCDpolls content with PowerPoint
- Training and webinars
Telephone Services
- Telephone device instructions
- Mobile phone information
- New extension request
- Move extension request
- Swap extension request
- Change telephone access request
- Change telephone line type request
- Voicemail application request
- Order telephone device
Training
- IT Security Awareness Training
- Data Protection Training Module
Computer Accounts
- Obtain your computer account
  - Students
  - Staff
- Change your computer account password
- Computer Account FAQs
  - Students
  - Staff
- Two Step Sign-In
  - FAQs
Device Encryption
- Windows device encryption via BitLocker
- macOS device encryption via FileVault
- FAQs
Web Publishing
- Working with Dreamweaver
- Training
- Webauthor accounts
  - General information
  - Common password questions
- Website administrators
- Restricting access to Trinity website folders
- File naming and URL best practice
- MySQL databases
- FAQs
- Web access statistics (weblogs.tcd.ie)
- Requests for top-level URLs (www.tcd.ie)
- Editing RSS news feeds with DreamFeeder
Wired and Wi-Fi Networks
- Connecting to a network
  - Initial Steps
  - General Requirements
- Wired Network
- Staff Wi-Fi
- Student Wi-Fi
- Guest Wi-Fi
- Staff VPN
  - Service Guide
- eduroam
  - How visitors can connect when in Trinity
  - How Trinity staff and students can connect from other institutions
- Computer Guides
- Web Streaming Trinity Events
  - Terms and Conditions
How-to Video Guides
Contact
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