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Learning and Organisation Development Programmes

This is a rolling catalogue of Professional Skills and Management and Leadership Development for Trinity Employees. See below our current offerings and further course details will be coming soon. For any queries, please contact staffdev@tcd.ie.

Professional Skills Development

Date	Time / Type	Event	Audience
4 March 2025	09:30-13:00 online	Achieving Your Best: Self-Discipline and Effective Time Budgeting Do you find yourself working long hours or not meeting deadlines? Do you have trouble managing the hours in your day? The truth is time cannot be managed. Instead, you need to learn to manage yourself and how you spend your time. This highly interactive session will help you craft successful strategies for managing your day-to-day activities more effectively. Learn how to set effective goals and develop discipline to increase effectiveness.	All Employees of Trinity College Dublin
11 March 2025	09:30-13:00 in-Person	Communicating with Clarity, Brevity, and Impact Effective communication ensures that all parties feel satisfied and accomplished. When messages are delivered clearly, misunderstandings and misinterpretations are minimized, reducing the likelihood of conflict. This workshop will help you explore your personal style and develop strategies for enhancing your success. You will be introduced to a range of tools and techniques designed to improve your core listening skills, help you provide and seek clarity, and challenge your assumptions. This course is very practical with 50% exercise-based learning where participants can practise techniques in a safe learning environment and receive instant feedback.	All Employees of Trinity College Dublin
11 March 2025	10:00-13:00 in-Person	Recognising & Responding to Distressed People This experiential workshop aims to equip people with the skills, knowledge, and confidence to support others who are experiencing distress. The workshop covers active listening, boundaries and referral skills, and active participation is encouraged and facilitated.	All Employees of Trinity College Dublin
13 March 2025	12:00-13:00 online	Gender Expression & Identity 101 This virtual training session highlights the importance of inclusive language and definitions that affirm the experiences of trans and non-binary people in Ireland. It covers the challenges faced by trans individuals, the role of allies, and how to support them in the workplace and education. The session also offers a safe space to ask questions about current issues affecting the trans community.	All Employees of Trinity College Dublin
27 March 2025	9:15 - 13:00 online	New Employee Central Induction This online interactive session is facilitated by HR Learning and Organisation Development Team and key speakers from across the University. It is designed to provide a fast track for integration and knowledge on key services and community in the University. You will be introduced to colleagues who will guide you on how and where to access useful services to assist you in the early stages of your work life in Trinity College Dublin.	All New Employees of Trinity College Dublin
27 March 2025	09.30 – 11.30 In-Person	Enhancing Customer Service Excellence Workshop This workshop is designed for those in customer facing roles (e.g., commercial customers, students, parents, internal customers) to equip participants with the key skills and knowledge to deliver exceptional customer service. This workshop will focus on effective communication, problem-solving and building long-term customer relationships.	All Employees of Trinity College Dublin
15 April 2025	09.30 – 11.30 In-Person	Managing Emotions in Customer Service – Workshop 2  This workshop is designed for those in customer facing roles (such as commercial customers, students, parents, internal customers) to help participants gain a deeper understanding of emotions and explore how effectively managing them can empower them in their roles.	All Employees of Trinity College Dublin
24 April 2025	10:00-13:00 online	Unlocking your Critical Thinking and Problem-Solving Abilities In a fast-paced and increasing complex world, the ability to think critically is more crucial than ever. Join us for a highly engaging workshop where you’ll learn how to identify cognitive biases, build stronger arguments, and make more thoughtful decisions. Through insightful instruction, real-world examples, and hands-on group activities, you’ll gain practical tools and fresh perspectives to boost both professional and personal problem-solving.	All Employees of Trinity College Dublin
1 May 2025	10:00-13:00 online	Assertiveness in the Workplace Your ability to assert yourself positively affects everything else you do and don't do, from day-to-day activities right through to major life decisions. Consequently, it's important to understand what assertiveness is and what you want to do with it. We need to be clear on why we might want to say "No" and how to do so effectively and respectfully. Join us for this online workshop where we will explore various behaviours related to assertiveness, effective communication and building self-confidence.	Assistant Professors & All Employees of Trinity College Dublin
21 May 2025	14:00-17:00 in-person	Recognising & Responding to Distressed People This experiential workshop aims to equip people with the skills, knowledge, and confidence to support others who are experiencing distress. The workshop covers active listening, boundaries and referral skills, and active participation is encouraged and facilitated.	All Employees of Trinity College Dublin

Leadership and Management Development

Applications are open for our Leadership and Management programmes, so don't miss this opportunity to enhance your management skills and develop practical leadership techniques.

Date	Time	Event	Audience	Registration
6 & 7 March	9:30 - 17:00 in-person	Foundations of Management This 2.5-day programme is your fast track to becoming more confident, capable, and inspiring people manager. With expert-led workshops, peer support, personalised analysis, and practical strategies you can use right away. You'll not only grow as a leader but also create a positive impact on your organisation. Let's turn your management potential into performance.	People managers with direct reports looking to develop and/or strengthen the foundational skills of management.	Closed for applications
7 & 8 April 2025	9:30 - 17:00 in-person	Leadership in Practice This 2.5-day immersive programme is designed for those in senior leadership positions who want to elevate their leadership abilities for greater personal and interpersonal effectiveness. By focusing on core leadership competencies, you will learn how to adapt confidently and skilfully in your daily interactions. At its core, true leadership thrives on a leader's ability to deeply understand, inspire, and connect with those around them. Exceptional leaders bring out the best in others, empowering them to reach their fullest potential and drive meaningful change together.	Seasoned managers in senior leadership roles who wish to enhance their personal leadership capabilities.
8 & 9 May 2025	9:30 - 17:00 in person	Supervisory Management Skills in Practice This 2-day practical programme provides practical guidance on the supervisory and management tools, techniques and skills to support positive team dynamics and accountability. Content will explore effective team supervision/management and effective team engagement.	Colleagues in people supervision roles who wish to develop or enhance core supervisory skillsets.

Date

Time

Event

Audience

Registration

6 & 7 March

9:30 - 17:00

in-person

Foundations of Management

This 2.5-day programme is your fast track to becoming more confident, capable, and inspiring people manager. With expert-led workshops, peer support, personalised analysis, and practical strategies you can use right away. You'll not only grow as a leader but also create a positive impact on your organisation. Let's turn your management potential into performance.

People managers with direct reports looking to develop and/or strengthen the foundational skills of management.

Closed for applications

7 & 8 April 2025

9:30 - 17:00

in-person

Leadership in Practice

This 2.5-day immersive programme is designed for those in senior leadership positions who want to elevate their leadership abilities for greater personal and interpersonal effectiveness. By focusing on core leadership competencies, you will learn how to adapt confidently and skilfully in your daily interactions.

At its core, true leadership thrives on a leader's ability to deeply understand, inspire, and connect with those around them. Exceptional leaders bring out the best in others, empowering them to reach their fullest potential and drive meaningful change together.

Seasoned managers in senior leadership roles who wish to enhance their personal leadership capabilities.

8 & 9 May 2025

9:30 - 17:00

in person

Supervisory Management Skills in Practice

This 2-day practical programme provides practical guidance on the supervisory and management tools, techniques and skills to support positive team dynamics and accountability. Content will explore effective team supervision/management and effective team engagement.

Colleagues in people supervision roles who wish to develop or enhance core supervisory skillsets.

Completed Programmes

Date	Time	Event	Audience	complete
Date to be confirmed	Details to be confirmed	PRINCE Project Management Training and Certification (Expression of Interest) We are delighted to announce an upcoming opportunity for PRINCE Project Management training. This certification is a valuable asset for anyone looking to strengthen their project management skills and advance their expertise in managing projects efficiently. Starter certification for this training typically requires approximately one week of training. Closing date for Expressions of Interest is 21st February 2025.	All Employees of Trinity College Dublin
27 February 2025	12:00-13:00 online	Accelerate Your Learning: Strategies for Learning More and Learning Fast What if you could learn faster, retain more, and more easily achieve your learning goals? This online workshop explores how to make learning and personal development a regular part of your life. We’ll step through a range of actionable strategies to boost your learning from setting clear goals and actions, engaging actively and applying learning strategies, maximising your focus and establishing an environment that supports your learning.	All Employees of Trinity College Dublin	complete
20 February 2025	9:30 - 17:00 in-person	Taking Control of Challenging Work Conversations Almost everyone faces difficult conversations at work at some point. These can arise from conflicts, performance issues, feedback discussions, or misunderstandings. Join us for a transformative one-day in-person workshop designed to give you the confidence, tools and techniques to navigate challenging workplace conversations effectively. Learn how to tackle challenge head on, enhance your communications skills and delegate ownership for actions to encourage accountability.	Managers & Individual Contributors	complete
18 February 2025	9:30-13:00 in-Person	Mastering Professional Writing Master your professional writing skills in this half-day workshop designed to enhance your writing skills. This session combines guidance and hands-on exercises to explore a three-stage writing approach that will give you practical tools you can immediately apply to your professional writing.	All Employees of Trinity College Dublin	complete
11 February 2025	9:15 - 13:00 online	New Employee Central Induction This online interactive session is facilitated by HR Learning and Organisation Development Team and key speakers from across the University. It is designed to provide a fast track for integration and knowledge on key services and community in the University. You will be introduced to colleagues who will guide you on how and where to access useful services to assist you in the early stages of your work life in Trinity College Dublin.	All New Employees of Trinity College Dublin	complete
7 January 2025	10:00 - 13:00 online	Finding Focus To increase our power to focus, we need to understand how to manage our energy, environment, and our attention. This workshop will explore the importance of being clear on priorities, simple strategies to support our focus, ways we can develop mental fitness and deep focus.	APs & All Employees of Trinity College Dublin	complete
4 & 5 December 2024	9:30 - 17:00 in-person	Leadership in Practice At its core, true leadership thrives on a leader's ability to deeply understand, inspire, and connect with those around them. Exceptional leaders bring out the best in others, empowering them to reach their fullest potential and drive meaningful change together. This 2-day immersive programme is designed for those who want to elevate their leadership abilities for greater personal and interpersonal effectiveness. By focusing on core leadership competencies, you will learn how to adapt confidently and skilfully in your daily interactions.	Seasoned managers and leaders who wish to enhance their personal leadership capabilities.	complete
10 September 2024	9:15 - 13:00	New Employee Central Induction This online interactive session is facilitated by HR Learning and Organisation Development Team and key speakers from across the University. It is designed to provide a fast track for integration and knowledge on key services and community in the University. You will be introduced to colleagues who will guide you on how and where to access useful services to assist you in the early stages of your work life in Trinity College Dublin.	All New Employees	complete
24 October 2024	9:30 - 13:00 online	Influence and Impact - Strategies for Workplace Success Join us for this highly interactive online event where you’ll explore a range of influencing styles and techniques, as well as proven tactics for improving your influencing abilities. You will learn how to diagnose a situation to identify the ideal style(s) to apply. You will discover how emotions can impact influencing both positively and negatively by exploring the science of influencing through the research and work of Dr Robert Cialdini.	All Employees of Trinity College Dublin	complete
30 October 2024	9:15 - 13:00 online	New Employee Central Induction This online interactive session is facilitated by HR Learning and Organisation Development Team and key speakers from across the University. It is designed to provide a fast track for integration and knowledge on key services and community in the University. You will be introduced to colleagues who will guide you on how and where to access useful services to assist you in the early stages of your work life in Trinity College Dublin.	All New Employees of Trinity College Dublin	complete
6 November 2024	9:30 - 13:00 online	Achieving Your Best: Self-Discipline and Effective Time Budgeting Do you find yourself working long hours or not meeting deadlines? Do you have trouble managing the hours in your day? The truth is time cannot be managed. Instead, you need to learn to manage yourself and how you spend your time. This highly interactive session will help you craft successful strategies for managing your day-to-day activities more effectively. Learn how to set effective goals and develop discipline to increase effectiveness.	All Employees of Trinity College Dublin	complete
7 November 2024	9:30 - 13:00 online	Planning Problem Solving Prioritisation and Decision Making Practical problem-solving and decision-making skills are crucial for your development, team building and achieving goals. In this online workshop, you’ll discover a set of techniques and a toolkit for planning, problem solving, prioritising and decision making in a structured way. You will learn how to apply the 7-step methodology of problem solving, practice proven prioritisation techniques, and explore effective decision-making approaches.	All Employees of Trinity College Dublin	complete
12 November 2024	9:30 - 17:00 in-person	Taking Control of Challenging Work Conversations Almost everyone faces difficult conversations at work at some point. These can arise from conflicts, performance issues, feedback discussions, or misunderstandings. Join us for a transformative one-day in-person workshop designed to give you the confidence, tools and techniques to navigate challenging workplace conversations effectively. Learn how to tackle challenge head on, enhance your communications skills and delegate ownership for actions to encourage accountability.	Managers & Individual Contributors	complete
3 December 2024	9:15 - 13:00 online	New Employee Central Induction This online interactive session is facilitated by HR Learning and Organisation Development Team and key speakers from across the University. It is designed to provide a fast track for integration and knowledge on key services and community in the University. You will be introduced to colleagues who will guide you on how and where to access useful services to assist you in the early stages of your work life in Trinity College Dublin.	All New Employees of Trinity College Dublin	complete
3 December 2024	10:00 - 13:00 online	Managing Pressure Positively This course will explore the nature and sources of stress and the skills and techniques to deal with stressful situations. These skills can be equally applied to home or at work.	APs & All Employees of Trinity College Dublin	complete
4 December 2024	9:15 - 13:00 in-person	Communicating with Clarity, Brevity and Impact Effective communication ensures that all parties feel satisfied and accomplished. When messages are delivered clearly, misunderstandings and misinterpretations are minimized, reducing the likelihood of conflict. This workshop will help you explore your personal style and develop strategies for enhancing your success. You will be introduced to a range of tools and techniques designed to improve your core listening skills, help you provide and seek clarity, and challenge your assumptions. This course is very practical with 50% exercise-based learning where participants can practise techniques in a safe learning environment and receive instant feedback.	All Employees of Trinity College Dublin	complete
5 December 2024	10:00 - 13:00 in-person	Recognising & Responding to Distressed People This experiential workshop aims to equip people with the skills, knowledge and confidence to support others who are experiencing distress. The workshop covers active listening, boundaries and referral skills, and active participation is encouraged and facilitated.	APs & All Employees of Trinity College Dublin	complete
28 & 29 November 2024	9:30 - 17:00 in person	Supervisory Management Skills On this 2-day course you will receive practical guidance on the tools and techniques of people supervision.	Colleagues in people supervision roles who wish to develop or enhance core supervisory skillsets.

Did you know that all staff and students have free access to LinkedIn Learning?
Access LinkedIn Learning here.
Please note you must be signed into LinkedIn Learning for the below links to work.

Here are some courses that are similar to our professional skills programme:
Practical Leadership Skills
Unlocking your Potential
Customer Service Skills
Why trust matters
Decision making strategies
Achieving results

If you want more information on professional skills or courses and help that support our competencies explore the Linked In Learning Catalogue.

Some tips from a Trinity Academic, Julie Broderick (Physiotherapy) - Opeds from The Conversation

Three Ways to Move More: Exercise Snacks
Things people say about exercise that aren't true: Myths Busted
How to do the right exercise for your age: Right Exercise for Your Age

The Learning and Organisation Development team works with individual leaders and leadership teams to address specific development needs. If you wish to have a conversation about individual leadership or team development needs, please contact us.

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