HR Service Centre
The HR Service Centre provides dedicated front-line support, looking after the personal HR queries of an entire university with some 4,700 staff members.
The HR Service Centre, located on the second floor of Trinity Central, 152-160 Pearse Street, is a one-stop shop for all employment-related queries from staff, including retired, prospective and former staff. The Service Centre team are available for all your employment-related queries via email or telephone.
By telephone: +353 1 8963333
By email: hr@tcd.ie
Please be advised that we do not operate an internal phone system. As such, we cannot transfer calls to individual staff members, different departments, or extensions outside of the HR Service Centre. If you wish to speak directly to a specific team or staff member in HR, please reach out to them via their email address to arrange a call back or contact us at hr@tcd.ie and we will pass your enquiry onto the appropriate staff member.
We aim to resolve as many queries as possible at the first point of contact, escalating queries to the relevant section within HR if we are not in a position to answer the query.
Among the most common enquiries are those relating to staff ID cards, IT login details, payroll, pensions, contracts and various types of leave requests.
The Service Centre team offers an increased level of service to resolve queries as efficiently and effectively as possible.