Web Editor Account

To login and publish web pages to www.tcd.ie, you must have a web editor account and a specific set of permissions to the website you would like to edit. Your web editor account allows you to access your website and edit the webpages, or folders containing your web pages, that you have permissions to update.

Each site has its own folder and related media library in the WCMS, containing all the pages, images, documents and elements needed to display your site.

Who can have a Web Editor account?

Access to the Trinity web server is for registered Trinity staff or postgraduates.
See the Trinity IT and Cybersecurity Policy (including Network Code of Conduct) for further information.

If you have employed an external web developer/contractor to update your site, it is possible to apply for external third-party access. Details are available in the IT and Cybersecurity Policy (pg.38, 13.10.4 Security Conditions in Third Party contracts). The Third Party Agreement must be in place before access is facilitated.

How do I get a Web Editor account?

You must complete training in T4 before you can get an account. A Web Editor account and training in the system can be requested for you by one of the following people in your department/school/unit.

• The designated departmental web administrator
• The School Administrator or Head
• The Head of Department

The above staff can contact the IT Service desk with the details listed below:

• The full path (or URL) of all the files/folders the access is being requested for
• The username, in short format (i.e. jbloggs and not Joe.Bloggs) of the person(s) and email address for whom the access and training is being requested
• Details of the access changes required, e.g. the granting of write access, the withdrawal of write access, a change in ownership

Please note: Your Web Editor account will use your Trinity login credentials. If you do not have this, please contact the IT Service Desk.

I need to change my webauthor access, I am no longer editing the same site.

Changes in the access granted to your webauthor account can be requested for you by one of the following people in your department/school/unit.

• The designated departmental web administrator
• The School Administrator or Head
• The Head of Department

The departmental web administrator, once satisfied for the request to go ahead, should email itservicedesk@tcd.ie with the details listed below:

• The full path (or URL) of all the files/folders the change in access is being requested for;
• The username, in short format (i.e. jbloggs and not Joe.Bloggs) of the person(s) and email address for whom the change in access is being requested
• Details of the access changes required, e.g. granting of write access, the withdrawal of write access, change in ownership.

Please note: the designated departmental website administrator may not request their replacement. Changes in site administrators must be authorized by one of the other individuals in the list above, i.e. School Administrator, School Head, or Head of Department.

I have my Web Editor account and have been granted access to the web site, what do I need to do now?

To make changes to your website you will need to login to the WCMS using the following URL:

https://tcdie-cms01-production.terminalfour.net/terminalfour/

Use your TCD login credentials to login.

I'm having difficulty logging in, what can I do?

If you are having problems logging in please check the following:

• Is your site live in T4?
• Did you receive an email from our team notifying you have been set up as a user with access to your website folder?
• Login to your Outlook 365 account with your own email address and not a group mailbox. Example: secretary@tcd.ie is a group mailbox address.
• Clear your browser cache (in Chrome, Firefox)
• Try a different browser window
• Try an incognito browser window
• Make sure your TCD username has been set up correctly and did not change since you attended training. 

If none of the solutions above work, send our team a ticket through the IT Service Desk to check your username has been set up correctly and has not changed. Please confirm your current username in the email.

You can find your TCD username in PeopleFinder - type your name into the search box, click on your name and check the end of the browser link: https://peoplefinder.tcd.ie/Profile?Username=BRAD22

The username may differ from your email address if you have replaced it with a vanity name, i.e. mary.murphy@tcd.ie instead of murphma@tcd.ie

You should not be able to login to Office 365 with the vanity email address, in any case.