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What happens if I want to make a complaint?
The SOBI believes that dignity and respect should be awarded to everyone person that is associated with or engages with our School.

There are a number of options in terms of making a complaint including procedures locally within the School, making an informal complaint in College or making a formal complaint to HR. 
There is also the possibility to report anonymously through the Speak Out website which is collecting information from a range of higher level institutions.  These are described in brief below:

Local complaint within B&I:
If you are experiencing bullying or harassment, or if you are the subject of a complaint of bullying / harassment, your first point of contact is your line manager (staff) or tutor / postgraduate advisor (students).

Informal complaints procedure external to B&I:
Alternatively, you may also get in touch with one of the Dignity and Respect Contact Persons listed on the Dignity and Respect website (and at the bottom of this page). The panel of contact persons is a confidential service which can advise you on your options under the Dignity and Respect Policy. Contacting them does not mean that you have to pursue a formal complaint.  If you wish to speak to so one in School of Biochemistry and Immunology for help in navigating these processes in an informal and confidential manner, please contact Nóirín Nic a Bháird (nicabhan@tcd.ie) or Clair Gardiner (clair.gardiner@tcd.ie).
Head of School: Prof. Andrew Bowie
Athena SWAN Champion: Prof. Clair Gardiner

Formal College procedures
College does have formal procedures for making a complaint that comply with legislation in this area.  These also involve legal right of the accused to know of the complaint against them and to have a right to respond.  This can make people more reluctant to go down this route.  However, we want to be clear that we will support anyone who wishes to pursue a formal complaint and we will work with them to ensure that any action is handled is a professional and supportive manner.

NOTE: It is important to know that Trinity College cannot take any formal action against a person unless a formal complaint has been made.  This is due to the legal rights of the accused.

Anonymous reporting through Speak Out:
Speak Out is a new resource (launched December 2021) that provides a mechanism to report incidents, either experienced or witnessed, by reporting them anonymously to the University. 
More information and the link for reporting is available at https://www.tcd.ie/hr/consent/policies-procedures.php

Additional contacts

Name

Area

Email

Inmaculada Arnedillo Sánchez

Computer Science and Statistics

macu.arnedillo@cs.tcd.ie

Jonathan Fitzpatrick

Estates and Facilities

jonathan.fitzpatrick@tcd.ie

Martyn Linnie

Zoology

mlinnie@tcd.ie

Martin McAndrew

Senior Tutor's Office

mmcandre@tcd.ie

John Munnelly

Buildings Office

munnellj@tcd.ie

Cathal O'Donnell

IT Services

cathal.odonnell@tcd.ie

Lisa Orpen

Financial Services

orpenl@tcd.ie


College Policies

Dignity and Respect policy
Trinity is committed to supporting a collegiate environment in which staff, students and other community members are treated with dignity and respect. Bullying and harassment (including sexual and racial harassment) are not tolerated in Trinity.
The Dignity and Respect Policy lays out:
  • roles and responsibilities
  • sources of help and support
  • informal and formal procedures for addressing any bullying or harassment issues that may arise.
    Mediation is also available.


Equality
The Equality Policy affirms Trinity's commitment to the promotion of equality for staff, students and visitors in all aspects of its activity.

HR complaint process and options for resolving complaints

For details on this process please seehttps://www.tcd.ie/about/policies/university-policies/complaints-procedure/